Privacy Policy
Your privacy and data security are our top priorities. Learn how we protect and handle your information.
Last Updated: January 2024 | GDPR Compliant
Privacy at a Glance
Enterprise Security
Hosted on Google Cloud Platform with enterprise-grade security and encryption
GDPR Compliant
Full compliance with GDPR, CCPA, and international privacy regulations
Privacy First
Minimal data collection, anonymized analytics, and full user control
Information We Collect
Account Information
When you create an account, we collect:
- Contact Information: Email address, name, and optional phone number
- Account Details: Username, password (encrypted), and subscription plan
- Billing Information: Payment details processed securely through our payment providers
- Communication Preferences: Newsletter subscription and notification settings
Link Analytics Data
For links you create and track, we collect:
- Click Data: Timestamps, anonymous visitor IDs, and click counts
- Geographic Information: Country-level location data from IP addresses (optional)
- Device Information: Basic device type (desktop, mobile, tablet) for analytics
- Custom Variables: Any custom tracking parameters you configure
- Referrer Data: Source of traffic when available
Important: We use anonymized visitor IDs and do not collect personally identifiable information about your link visitors.
Technical Information
To provide and improve our service:
- Log Data: IP addresses, browser type, access times, and pages viewed
- Cookies: Essential cookies for authentication and preferences
- Usage Analytics: How you use our platform to improve functionality
- Error Reports: Technical logs to diagnose and fix issues
How We Use Your Information
Core Services
- Provide link tracking and analytics
- Generate insights and recommendations
- Process payments and manage subscriptions
- Provide customer support
- Maintain account security
Improvements & Communication
- Improve our platform and services
- Send important service updates
- Provide educational content (if opted in)
- Prevent fraud and ensure security
- Comply with legal obligations
Data Security & Infrastructure
Google Cloud Platform Security
Links DNA is hosted on Google Cloud Platform, providing enterprise-grade security:
- Data Encryption: All data encrypted in transit (TLS 1.3) and at rest (AES-256)
- Infrastructure Security: Google's world-class security infrastructure and compliance
- Network Protection: Advanced DDoS protection and network security
- Access Controls: Multi-factor authentication and principle of least privilege
- Regular Audits: Continuous security monitoring and vulnerability assessments
Application Security
Technical Measures
- Secure authentication and session management
- Input validation and SQL injection prevention
- Regular security updates and patches
- Automated backup and disaster recovery
Access Controls
- Role-based access control (RBAC)
- API authentication and rate limiting
- Audit logging and monitoring
- Data isolation between accounts
Data Sharing & Third Parties
We Do NOT Sell Your Data
We never sell, rent, or trade your personal information or analytics data to third parties.
Limited Sharing for Service Provision
We only share data with trusted partners in these specific cases:
Payment Processing
Billing information is processed securely by our payment providers (Stripe) under strict data protection agreements.
Email Services
Contact information for transactional emails only (service updates, password resets, billing notifications).
Cloud Infrastructure
Data is hosted on Google Cloud Platform under Google's enterprise data protection commitments.
Legal Requirements
Only when required by law, court order, or to protect our rights and users' safety.
Your Rights & Controls
GDPR Rights (EU Users)
Access & Portability
- Right to access your personal data
- Right to data portability (export your data)
- Right to know how your data is processed
Control & Deletion
- Right to rectify incorrect data
- Right to erasure ("right to be forgotten")
- Right to restrict or object to processing
Data Management Tools
Export Data
Download all your data in CSV format from your dashboard
Privacy Settings
Control what data is collected and how it's used
Delete Account
Permanently delete your account and all associated data
Data Retention
Account Data
- Retained while your account is active
- 30 days after account deletion for recovery
- Billing records kept for 7 years (legal requirement)
- Support tickets archived for 2 years
Analytics Data
- Basic: 10 days retention
- Professional: 30 days retention
- Business/Enterprise: Unlimited retention
- Aggregated analytics may be retained longer
Note: You can delete individual links and their analytics at any time from your dashboard.
International Data Transfers
Links DNA is hosted on Google Cloud Platform with data centers worldwide. Your data may be processed in:
United States
Primary data centers
European Union
GDPR-compliant processing
Other Regions
As needed for service delivery
All transfers are protected by appropriate safeguards including Google's data protection commitments and standard contractual clauses approved by the European Commission.
Contact & Policy Updates
Contact the Developer
For privacy-related questions or to exercise your rights, contact John directly:
General Privacy Inquiries
Enterprise Privacy Support
Policy Updates
We may update this privacy policy to reflect changes in our practices or applicable laws. When we do:
- We'll notify you via email for material changes
- The updated policy will be posted on this page
- The "Last Updated" date will be revised
- Continued use constitutes acceptance of changes
Questions About Your Privacy?
John, the developer and owner of Links DNA, is here to help with any questions or concerns about your data.