Contact Support

We're here to help! Choose the best way to reach us based on your needs.

General Support

For account questions, billing issues, or general help

Response time: Within 24 hours
Available to: All users
Email Support

Enterprise Support

Priority support for business and enterprise customers

Response time: Within 4 hours
Available to: Business & Enterprise
Contact Enterprise

Common Support Topics

Account Setup

Help with account creation, profile setup, and initial configuration

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Billing & Plans

Questions about subscriptions, payments, and plan upgrades

View Guide →

Technical Issues

Report bugs, tracking problems, or feature issues

Report Issue →

Contact Information

Email

john@aidnas.com

Support Hours

Monday - Friday
9:00 AM - 6:00 PM EST

Response Time

General: 24 hours
Enterprise: 4 hours

Before You Contact Us

You might find your answer faster in our self-help resources